Shipping charges
Shipping is free for orders with a total product price of 16,500 JPY or more in one order.
※Box Divider is 185 JPY per box in Japan.
Domestic in Japan
- 750 JPY
- Tokyo
- 820 JPY
- Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Niigata, Toyama, Ishikawa, Fukui, Yamanashi, Nagano, Gifu, Shizuoka, Aichi, Mie
- 920 JPY
- Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama
- 1,030 JPY
- Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi
- 1,250 JPY
- Hokkaido, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima
- 1,350 JPY
- Okinawa
Overseas
- 3,500 JPY
- South Korea, Taiwan, Hong Kong
- 5,000 JPY
- UK, France, Germany
- 5,500 JPY
- USA, Canada
※Delivery may not be possible in some areas.
※Delivery to areas other than those listed above will be handled on an individual basis. Please feel free to contact us.
Notations are based on the Specified Commercial Transaction Act
- Representative
- Shioda Yuya
- Location
- Tokyo
*Location details will be disclosed without delay upon request. - Phone number
- 05054803036
- Contact
- Please contact us using the contact form below.
https://fromeobjects.com/en/contact-en/ - Selling price
- Selling prices are listed individually on the product detail page.
- Payment Method
- Credit card （VISA／Master Card／American Express）
- Fees other than the product price
- Shipping charges
- Product delivery time
- Shipment will be made within 10 days (excluding holidays) after payment is completed.
- Method of delivery of goods
- Delivery by designated shipping companies
- Returns, Defective Products, Cancellation
- If there are any discrepancies between your order and the delivered items, defective items, or items damaged during delivery, please contact us via e-mail or contact form within 5 days of receipt of the items.
We will send you a replacement product as soon as possible at our expense for both shipping and handling. If we are unable to provide a replacement product, we will refund your payment.
We do not accept returns for reasons such as wrong order, wrong image, no longer needed, damage or stain caused by the customer. We also do not accept returns based on the customer's subjective judgment of the item's condition, appearance, or otherwise.
We will only accept returns of unused items if we deem it to be unavoidable, in which case we will deduct the shipping and handling costs incurred from the refund.
Under no circumstances will we accept returns without prior notice. Please be sure to contact us in advance and follow our instructions.